Customer FAQs

Find answers to common questions about iMiMDesign™’s services, including web design, SEO, digital marketing, graphic design, and app development. Learn more here.

What services does iMiMDesign™ Co. offer?

iMiMDesign™ Co. specializes in a wide range of website design & development services, digital marketing services, graphic design services, including logo design, branding, web design, social media graphics, and printing services, technical courses, etc. We also offer custom design solutions tailored to meet your specific needs, ensuring high-quality results at competitive prices.

You can view all our services here.

How can I get a quote for a project?

Getting a quote is simple. Just click on the “Get a Quote” button on our website, fill out the required details about your project, and submit the form. One of our team members will review your request and provide a detailed quote within 24 hours.

What is the typical turnaround time for a project?

The turnaround time varies depending on the complexity and scope of the project. For most standard design projects, we aim to deliver initial drafts within 3-5 business days. Larger projects may take longer, but we always strive to meet your deadlines without compromising on quality.

Can I request revisions to my design?

Absolutely! We value your satisfaction and offer unlimited revisions within the scope of the initial project agreement. Our goal is to ensure that you are completely happy with the final design.

How do I communicate with the design team during the project?

We maintain clear and open communication throughout the project. You can reach our design team via email, phone, WhatsApp or through our online project management system. Regular updates and feedback sessions are scheduled to keep you informed and involved.

What file formats will I receive upon project completion?

Upon completion, you will receive your design files in various formats suitable for both print and digital use. This typically includes formats like PNG, JPEG, PDF, and the original source files (AI, PSD, etc. if any exist), depending on your requirements and availability from our end.

How do you ensure the quality of your designs?

Our team of experienced designers uses the latest tools and follows industry best practices to ensure top-notch quality. We also conduct thorough quality checks and encourage client feedback at every stage to maintain our high standards.

Are your services really available 24/7?

Yes, we are committed to being available around the clock to meet your needs. Our team is equipped to handle urgent requests and provide support at any time, ensuring your projects are always on track.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and net bankings, bank transfers, BHIM UPI, etc. Detailed payment instructions will be provided with your project invoice.

Can you handle large-scale design projects?

Yes, we are fully equipped to manage large-scale design projects. Whether you need a comprehensive branding package, a series of marketing materials, or a full website redesign, our team has the expertise and resources to deliver outstanding results.

Can you handle international clients?

Yes, we work with clients from around the world. Our digital communication tools allow us to collaborate effectively regardless of your location, ensuring you receive the same high level of service.

What support do you offer after the project is completed?

Our support doesn’t end with project completion. We offer post-project support to ensure your design is implemented successfully. If you need further adjustments or additional design work, we’re here to help.

How do you handle urgent project requests?

We understand that some projects require a quick turnaround. We offer expedited services for urgent requests, and our team is available 24/7 to ensure we meet your deadlines without compromising on quality.

How do I provide feedback on my design?

You can provide feedback via email, phone, or through our online project management system. We encourage detailed feedback to ensure we understand your preferences and can make precise adjustments.

What happens if I’m not satisfied with the initial design?

If you’re not satisfied with the initial design, we offer unlimited revisions within the scope of the initial agreement. We work closely with you to make necessary adjustments until you are completely satisfied with the final result.

Can I see examples of your previous work?

Yes, you can view our portfolio on our website. It showcases a variety of projects we have completed for different clients, highlighting our versatility and commitment to quality.

What kind of clients do you work with?

We work with a diverse range of clients, from startups and small businesses to large corporations and non-profits. Our design solutions are tailored to meet the unique needs of each client, regardless of size or industry.

What sets iMiMDesign™ Co. apart from other design companies?

At iMiMDesign™ Co., we combine creative excellence with exceptional customer service. Our dedication to quality, affordability, and client satisfaction sets us apart. We believe that “our client’s success is our success,” and we go the extra mile to ensure your design needs are not just met, but exceeded.